How to Handle Emergencies After Moving to Poland

Moving to a new country can be an exciting yet overwhelming experience. While you focus on settling into your new life in Poland, it’s crucial to be prepared for emergencies that may arise. Whether it’s a medical issue, a fire, or a legal situation, knowing how to respond effectively can make a significant difference. This guide will provide you with essential information on handling various types of emergencies after moving to Poland, ensuring that you’re well-equipped to manage unexpected situations.

Emergency Numbers in Poland

The first step in being prepared for emergencies is knowing the essential emergency numbers in Poland. The country uses the European standard emergency number, which is:

• 112: This is the general emergency number in Poland, and it can be used for all types of emergencies, including police, fire, and medical situations. Operators are available in multiple languages, including English.

In addition to 112, there are specific numbers for different emergencies:

• 997: Direct line to the police.
• 998: Direct line to the fire department.
• 999: Direct line to emergency medical services.

These numbers can be dialed from any phone, including mobile phones without a SIM card. It’s essential to save these numbers in your phone and familiarize yourself with them as soon as you arrive in Poland.

Medical Emergencies

Healthcare is a primary concern for many expats, and knowing how to handle medical emergencies is vital. If you find yourself or someone else in a medical emergency, follow these steps:

1. Call 999 or 112: If the situation is life-threatening, call 999 or 112 immediately for an ambulance. Be prepared to provide your location and a brief description of the medical issue. English-speaking operators are available, so don’t hesitate to use English if you’re not fluent in Polish.
2. Find the Nearest Hospital or Clinic: Familiarize yourself with the nearest hospital or emergency clinic in your area. Many major cities in Poland have hospitals with English-speaking staff, particularly in private healthcare facilities. If you are unsure where to go, the emergency operator can direct you to the nearest appropriate facility.
3. Carry Important Medical Information: It’s a good idea to carry a card or document with your essential medical information, such as allergies, existing medical conditions, and emergency contacts. If you have private health insurance, keep your insurance details handy as well.
4. Pharmacies and After-Hours Care: In less severe situations, you might need to visit a pharmacy. Most cities have 24-hour pharmacies (apteka) that can provide emergency medication. Additionally, some clinics offer after-hours care for non-life-threatening issues, so it’s worth knowing where these are located.

Fire Emergencies

Fires can happen unexpectedly, and knowing how to respond is crucial for your safety. If you encounter a fire emergency:

1. Call 998 or 112: In the event of a fire, call 998 or 112 immediately. Provide your location and describe the nature of the fire.
2. Evacuate Safely: If the fire is small and manageable, use a fire extinguisher if available. However, if the fire is spreading or you’re unsure of your safety, evacuate the building immediately. Familiarize yourself with the emergency exits and fire safety procedures in your home or workplace as soon as you move in.
3. Smoke Detectors: Ensure that your home is equipped with functioning smoke detectors. If your rental property does not have smoke detectors, consider purchasing and installing them yourself for added safety.
4. Fire Insurance: If you’re renting, check whether your rental insurance covers fire damage. If not, consider obtaining additional coverage to protect your belongings in case of a fire.

Personal Safety and Crime

While Poland is generally a safe country, it’s essential to know how to handle situations where your personal safety might be at risk. Here are steps to take in case of an emergency related to crime:

1. Call 997 or 112: If you’re a victim of a crime or witness criminal activity, call 997 or 112. Provide the operator with your location and a description of the incident. The police in Poland are generally responsive and can assist in English if necessary.
2. Secure Your Belongings: In case of theft or burglary, it’s important to secure your belongings as soon as possible. Report stolen items to the police, especially if important documents like passports or IDs are involved. You will need a police report for insurance claims or replacement of documents.
3. Legal Assistance: If you require legal assistance, consider reaching out to a lawyer who speaks English. Many cities in Poland have law firms that cater to expats and can provide legal advice in various situations.
4. Stay Informed: Be aware of your surroundings and stay informed about local safety concerns. Join expat groups and follow local news to stay updated on any potential risks in your area.

Car Accidents and Road Emergencies

If you drive in Poland, knowing how to handle road emergencies is essential. Car accidents and breakdowns can happen, and it’s important to be prepared:

1. Call 112: In case of a serious accident or if someone is injured, call 112 immediately. The operator will dispatch the necessary emergency services to the scene.
2. Report Minor Accidents: For minor accidents without injuries, you may not need to call emergency services. However, you should exchange contact and insurance information with the other driver. It’s also a good idea to take photos of the accident scene and any damages for insurance purposes.
3. Roadside Assistance: If your car breaks down, many insurance policies in Poland include roadside assistance. Keep the contact number for your insurance company’s assistance service in your car. Alternatively, you can call a local tow service if you need help.
4. Know the Traffic Laws: Familiarize yourself with Polish traffic laws and regulations. In case of any legal issues related to driving, having a basic understanding of the rules can help you navigate the situation more effectively.

Natural Disasters and Severe Weather

While Poland is not prone to many natural disasters, severe weather such as heavy snow, flooding, or storms can occur. Here’s how to handle these situations:

1. Stay Informed: Pay attention to weather forecasts and alerts. The Polish Institute of Meteorology and Water Management (IMGW) provides weather warnings, which can help you prepare for severe conditions.
2. Winter Preparedness: Poland experiences harsh winters, so it’s important to prepare your home and vehicle for snow and ice. Ensure you have winter tires on your car, stock up on essentials, and have a plan in place for heating and power outages.
3. Flooding: In case of heavy rainfall or flooding, avoid driving through flooded areas and follow any evacuation orders if necessary. Have an emergency kit ready with food, water, and essential supplies in case you need to leave your home quickly.

Conclusion

Handling emergencies after moving to Poland requires a combination of preparedness, knowledge, and quick thinking. By familiarizing yourself with the emergency numbers, understanding how to access medical care, and knowing what to do in situations like fires, crime, or road accidents, you can navigate unexpected challenges with confidence. While no one likes to think about emergencies, being prepared will help you feel more secure and at ease in your new home in Poland.